Certified Park and Recreation Professional (CPRP) Practice Exam

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Which of the following is NOT a method to make policies accessible to the public?

  1. Place a copy online

  2. Train employees in the rationale

  3. Hide policies to avoid confusion

  4. Have copies available to customers

The correct answer is: Hide policies to avoid confusion

Making policies accessible to the public is crucial for transparency and trust in any organization. The effective methods to achieve this include placing copies online, training employees in the rationale behind these policies, and ensuring physical copies are available for customers. Each of these actions promotes understanding and compliance among staff and the public. In contrast, hiding policies to avoid confusion directly undermines accessibility. This approach can lead to a lack of knowledge about important regulations and expectations, creating more confusion rather than reducing it. Keeping policies hidden can result in mistrust and a negative perception of the organization, as stakeholders may feel that they are being kept in the dark about important information that affects them. Therefore, the idea of hiding policies is counterproductive to the goal of making them accessible.